Frequently Asked Questions

What is the estimated initial investment cost?

Estimated initial investment costs vary, depending on the size of your spa location. Franchise fee, start up costs, equipment, supplies and working capital can range from $596,970 to $991,765. The franchise fee (included in the estimates) is $35,000 and is payable at the time the franchise agreement is signed.

The largest portion of the initial investment is leasehold improvement costs, which range between $300,000 to $600,000, depending on the size of your spa. If your landlord contributes to the cost of the build out, total leasehold improvement costs could be reduced by up to $60 per square foot.

Do you offer financing?

Not at this time, but The Woodhouse assists each franchise partner with securing appropriate loans through accredited lending institutions. The Woodhouse Day Spa is approved by the Franchise Registry program that enables SBA loan applications to be rapidly processed.

Will I get protected territory for my spa?

Yes. Each franchise partner has a protected territory that ensures no other Woodhouse Day Spa will be placed in that territory.

Am I restricted to what products I use and sell in The Woodhouse Day Spa?

Yes. To maintain consistency throughout our system, each Woodhouse Day Spa must carry the products and offer the services as set forth in the Operations Manual.

What is the typical size of The Woodhouse Day Spa location?

The size of the spa will range between 4,500 and 7,000 square feet.

How many employees are there in a typical Woodhouse Day Spa?

The number of employees ranges between 15 and 25, including a General Manager, Spa Coordinator, Spa Concierge, Registered Massage Therapists, Estheticians, Nail Technicians, and laundry and housekeeping. The number of employees will vary according to the size of your spa. Most of franchise partners serve as their own General Manager during the initial months of operation, while grooming their Spa Coordinator to assume responsibilities for the overall operation of the spa.

How long will it take to open The Woodhouse Day Spa once the franchise agreement is signed?

We begin our relationship immediately upon signing of the franchise agreement. Property search, design and layout of your facility, architectural drawings and selection of contractor of build-out can take up to six weeks. Once you are actually under construction, completion can come as quickly as 60 days. This time frame can be altered by various circumstances.

Do I need to have a license or registration to open a spa?

The spa facility usually requires licensing or registration through your state’s Department of Health and Board of Cosmetology. The licensing and registration varies for each state. Each Massage Therapist, Esthetician and Nail Technician must be licensed or registered through your appropriate state agency.

Do you sell a private label product?

Yes. The Woodhouse Rituals is an organic and wild-crafted line designed exclusively for The Woodhouse. The Woodhouse Rituals is used in all of our treatments and is available for retail sales.

Are there standard operating procedures in place and how do I maintain quality control?

Yes. The Woodhouse Day Spa has developed systems and operating procedures that place you at the forefront of the spa industry. These are designed to give you the maximum benefit in the operation of your Woodhouse Day Spa. Our on-going research, training and support will enable you to maintain the standards of quality and uniformity for which are spas are know. You will also receive a Woodhouse Day Spa Operations Manual.

What is the Woodhouse Day Spa Operations Manual?

A comprehensive manual that includes product knowledge, service protocol, personnel procedures, purchasing, pricing, control techniques, and all policies, standards and procedures necessary to operate a Woodhouse Day Spa.

Do I have an inventory management system?

Yes. The Woodhouse uses an easy to understand and operate Point of Sale (POS) computer and software system for maintaining inventory, costs, bookkeeping, purchasing, reporting, scheduling of services, and more. You will be trained in the operation of the POS computer system during your initial and opening training.

What is the term of the Franchise Agreement?

The term of the franchise agreement is ten (10) years.

How much is the continuing royalty fee?

The continuing royalty fee is 6% of gross sales.